
Digital Products Policy
Intellectual Property
All digital products are the exclusive property of CarolaSims.com. Your purchase grants you a personal license to use the products for your own internal business or personal use. You are prohibited from modifying, redistributing, misusing, reproducing, adapting, or creating derivative works from the products.
Delivery Mechanism
Our digital products are delivered via email through a secure download link immediately after purchase. If you fail to receive your access email within 24 hours, or in the case of a technical issue preventing access to the link, please contact us through our Contact Page and we will do our best to help you get your file(s).
All Sales Final
Due to the nature of digital products (non-tangible, immediate access), we do not offer returns, refunds, or exchanges after a purchase has been completed. We encourage you to read the product descriptions carefully to ensure you have the proper product in your cart and avoid any need for returns. Once the products have been accessed or downloaded, you are acknowledging that the right to a refund is waived.
User Responsibility
You are responsible for ensuring the billing details provided are accurate. You are accountable for using the products only for the intended purpose. You are responsible for monitoring your account, choosing strong passwords, understanding the product policies, and accepting the terms and conditions outlined in the policies.
Confidentiality
All user information, including personal data and payment details, is protected via industry-standard SSL/TLS encryption, ensuring a secure, private connection between your browser and our servers. Furthermore, all digital downloads are delivered through secure, encrypted channels to ensure integrity and confidentiality.
Contact
If you have any question, please reach out to us through our Contact page.
